Buchroeders Jewelers Reviews

Buchroeders Jewelers has an overall rating of 4.8 based on 97 reviews. Customer feedback on Buchroeders Jewelers is mixed: Buchroeders Jewelers reviewers highlight positive aspects like high-quality diamonds, excellent customer service, competitive pricing, which strongly appeal to engaged couples, jewelry enthusiasts, budget-conscious shoppers. However, Buchroeders Jewelers is often criticized for its limited selection of settings, longer shipping times, occasional customer service delays.

4.8/5.0

97 reviews

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All Buchroeders Jewelers Reviews (97)
IrmaFowler
May 04, 2022
"Amazing Staff at Buchroeder's"
The folks at this place are just fantastic! They consistently make us feel appreciated and at home, plus their pricing is honest and reasonable. I’ll pick Buchroeder’s without a doubt!
RaymondSoto
April 08, 2022
"Had my chain and pendant fixed"
Had my chain and pendant fixed. The quality of the work was top-notch, and they got it done quicker than I expected.
Sharetta
September 24, 2021
"A Fantastic Shopping Journey with Buchroeders"
My experience buying from Seth, John, and the team at Buchroeders was truly top-notch.

Seth and John were super professional, really knowledgeable, and genuinely caring. The level of customer service they offered was just outstanding.

Seth even sent me photos of the Rolex I was eyeing, showing both boxes, hang tags, the warranty card, and all that good stuff, so I knew I was getting the whole package.

He took the time to chat with me until I felt all my questions were sorted out.

The Rolex made its way across the country overnight and was packed really well.

John was fantastic at keeping me updated throughout the shipping journey.

Every single part of the process was handled perfectly, and I couldn't be more thrilled with my experience shopping at Buchroeders.
LeslieJimenez
May 07, 2021
"A Lifelong Customer Thanks to Buchroeder’s"
I’m officially a lifelong customer of Buchroeder’s! After a terrible experience with another jeweler that left my engagement ring’s center stone loose, I brought it to them. They not only secured my stone but also fixed the awful soldering job from the previous place, checked all my other stones, and took care of my ring without charging me a dime! I walked out of there nearly in tears, feeling so grateful and well cared for. Huge shoutout to the staff who treated my ring like it was their own. I’ll definitely be returning and will recommend them to everyone I know!
CharlesWilliams
May 27, 2020
"Amazing Support That Goes the Extra Mile!"
I reached out in a panic since I had an earring back stuck on my earring. It was the Saturday of Memorial Day weekend in 2020, just 10 minutes before closing time. They told me that if I could make it there, they would keep the doors open to help me get the back off. Seriously, how many places would show such kindness and flexibility? Huge thanks for the fantastic service and for all your assistance; I really appreciate it!
smallfish111
March 05, 2020
"Fantastic Service All Around"
I really had a wonderful time shopping here. Seth went above and beyond to track down someone who could craft a ring from my dad’s bullet that he got during his military funeral.
JohnWright
February 26, 2020
"Super friendly staff"
The team was really nice, and I never felt any pressure or rush. I’d totally shop here again.
happycat576
February 19, 2020
"Fantastic shopping experience!"
What a fantastic shopping experience! Sara treated us like we were the only customers in the place! I really appreciated how she ensured we felt at ease throughout the entire process. I’d definitely suggest checking them out for any of your jewelry requirements!
organicrabbit525
February 19, 2020
"Top-notch experience!"
What an incredible time! This was the only shop I visited to check out engagement rings. Elly really made it memorable and ensured I got precisely what I was looking for. Truly the cream of the crop!
silverswan123
February 11, 2020
"Can't praise Elly's service enough!"
I really can't say enough good stuff about Elly and the way she handles customer service. She truly cares about her clients. Elly pays attention to what you need and works hard to provide just the right product!
angrybutterfly169
January 30, 2020
"Fantastic Experience with Ellie"
Ellie was awesome! She really paid attention to our preferences. We ended up with a selection that matched our tastes perfectly. Plus, we had a blast with the mimosas and beer! The chocolate treat was a delightful surprise.
GabeCurtis
January 29, 2020
"I got myself a stunning ring..."
I got myself a stunning ring from Buchroeder’s. The customer service was top-notch, from the design phase all the way to the final buy. I’ll definitely suggest this place to all my pals and family.
MasonCollins
December 31, 2019
"A Variety of Choices Across Price Points"
You’ll find a ton of choices at various price levels. This is likely the best part of shopping at Buchroeder’s. The staff were super informed about the products, knowing all the details.
blackfrog159
December 25, 2019
"Simply the Best"
Really great experience, and they weren’t at all pushy. My sales representative, Sara, was fantastic and did everything she could to help me choose the ideal engagement ring. I’ll definitely return for any jewelry I need in the future!
organiclion350
December 18, 2019
"Awesome experience with helpful staff who..."
Awesome experience with helpful staff who really understand their products. I’ll surely be coming back for more.

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